Customer Service

Shipping & Delivery

Chrome Pro Battery's convenient midwest location allows us to guarantee extremely fast delivery to all 50 US states, as well as locations in Guam and Puerto. Our main method of shipping is through the USPS Priority mail service, providing delivery of orders within 1-3 business days. Chrome Pro Battery offers Same Day Shipping on all orders placed before 3 pm, Monday through Friday.

When we receive orders that exceed USPS weight restrictions or if a customer requests Express delivery, we do offer shipping through UPS. If UPS is your preferred method, there will be additional shipping charges. You may contact Customer Service at info@chromeprobattery.com if you'd like additional information regarding shipping.

Privacy & Security

Chrome Pro Battery is committed to ensuring that your privacy is protected. You will be asked personal information to register on this site and when ordering items. We guarantee your information will never be shared with any third parties.

Chrome Pro Battery is also committed to ensuring that any information you provide is fully secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Returns & Replacements

At Chrome Pro Battery, it is our number one goal to create a memorable and seamless transaction for each of our customers. Our super-star Customer Service & Sales team strive to build lasting customer relationships that keep you coming back every time you have battery replacement needs. With this in mind, we have developed a top-notch Returns Policy and Warranty Program.

Our return policy, we offer an 18 Month Warranty on every product we sell. Providing super star service is what we do at Chrome Pro Battery, so let us know if you prefer to return your product or we can immediately ship a replacement for you. To process returns, replacements or request warranty information – please contact our Customer Service team via Live Chat, email at info@chromeprobattery.com or call our office at (317) 800-7756.


Ordering

The Chrome Pro Battery ordering process is simple. You have the option to register on our website, which allows you to keep track of all orders placed under your specific log-in information. If you have any issues getting through the ordering process, our Customer Service team is available via email at sales@chromeprobattery.com, or you may click on the Live Chat feature to the left and speak directly with an agent who will guide you through the online ordering process. If you are still having trouble, please do not hesitate to call our office at (317) 800-7756 where our sales agents are standing by to take your order over the phone.